Effective Date: September 1, 2025
Respecting your privacy is the cornerstone of our practice. This policy outlines how we handle and protect your information. We are committed to ensuring the confidentiality and security of the data you entrust to us.
This website is for informational purposes only. We do not use cookies, tracking pixels, or similar technologies to collect or sell any user data. While our web server may generate standard access logs (containing information like your IP address), this data is not used to identify or track individuals.
In the course of providing services, we handle sensitive information that you provide to us through secure communications. This may include personal contact details and Protected Health Information (PHI), as defined by the Health Insurance Portability and Accountability Act (HIPAA). We are dedicated to upholding our legal and ethical responsibilities to protect this information.
To protect your information, we exclusively use Proton AG's suite of privacy-focused services for all digital communications and data storage. Our security measures include:
While we take comprehensive measures to secure your data, it's important to recognize that no digital system is perfectly impenetrable. We are constantly reviewing and updating our security practices to adapt to the evolving landscape of cybersecurity.
We retain your information for up to one year after the termination of services. This policy is in place as a precaution to facilitate a smooth continuation of care should you choose to return to the practice. You may request the deletion of your data at any time. All deletion requests will be processed promptly, within a maximum of one week, and your information will be permanently removed from all records known to the practice.
We limit our use of third-party services to maintain control over your data. The essential partners we work with are listed below.
Proton provides our practice with secure, end-to-end encrypted services, including email, calendar, and data storage. We chose Proton for its proven commitment to user privacy and security, which protects your information from access by governments, malicious actors, or Proton itself.
We use Tailwind CSS, a design framework, to style our website. This involves only CSS style sheets and does not include any tracking scripts. Our website is built to be functional without JavaScript enabled, and we encourage users concerned about privacy to disable it in their browser settings.
We use digital services from an independent website run by Headway Co. to securely book appointments with our customers. There are no integrations, only an external link which is provided for the aforementioned service of booking.
If you have any questions or concerns about this privacy policy or your data, please contact us at admin@evenstarcounsel.ing or admin@evenstar-counseling.com.
This practice does not utilize artificial intelligence in its day-to-day operations. At one time, artificial intelligence was used to supplement and improve the language and appearance of our Privacy Policy and Terms of Service. Additionally, construction of the current logo for the practice was assisted by artifiical intelligence.
